FREE SHIPPING OVER $70 

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Shipping and Returns

SHIPPING & PROCESSING TIME

Upon confirmation of payment, your order will be processed for shipment within 1-2 business days. A tracking code will be issued to the email you registered with. Average North American shipping time is 2-6 business days. For international tracked shipments, expect a 7-15 Business day delivery time. We cannot be responsible for weather delays.

 

Shipping rates to the United States

  • $5 USD on purchases under $70 & Free shipping on purchases over $70 USD ( no customs, duty or import taxes )

  • Shipping Time to the United States: 2 - 6 business days

Shipping rates to Canada

  • $7 USD on purchases under $70 & Free shipping on purchases over $70 USD ( no customs, duty or import taxes )

  • Shipping time within Canada: 2 - 8 business days

Shipping rates to the United Kingdom

  • $10 USD for purchases under $149.99 USD

  • Free shipping on purchases $150 + USD

International Shipping rates

  • $15.00 USD for purchases under $199.99 USD

  • Free shipping on purchases $200 + USD

  • Shipping time for International delivery: Estimated 6-21 business days

Handmade Baubles is not responsible for packages that are lost or stolen once confirmed by tracking. We also are not responsible for packages lost or not delivered due to an insufficient or incorrect address or a full mailbox. If the package is returned to us you are responsible for the shipping cost to reship the merchandise. 

All customs duty and import taxes (if required for International customers) are the responsibility of the customer. Please check with your local customs office for further information.

UK Buyers :

All purchases valued more than £15 which is imported to the UK from a non-EU country is subject to VAT at 20% of the item value, plus an additional £8 handling fee. You will likely be required to pay this upon receipt of your package. This hefty tax is imposed by your government.

Please take this into consideration when making your purchase.

We will only ship to an address which is the verified billing address for the credit card being used for payment. Exceptions can be made upon pre-arrangement. Please contact us before ordering.

 

SHIPPING & HANDLING

We offer tracked shipping on all US orders via USPS and UPS. Orders being shipped to PO Boxes, APO's, FPO's ship via United States Postal Service. We also offer tracked shipping to Canada via Canada Post and Canpar. You will receive a shipping confirmation once your order ships with tracking information and expected delivery date status.

 

RETURNS 

We know that choosing the perfect piece of jewelry can be difficult without the ability to touch and feel it. Please be mindful that many pieces in our store are unique and handcrafted, hence may vary slightly in appearance. If you are unhappy for any reason at all, you can return the item(s) within 10 days of receiving shipment. 


All Items should be returned unworn, in original condition and with all respective tags & packaging/pouches enclosed.

To make a return, email hello@handmadebaubles.com for a Return Authorization number.

Once your return is processed you will be receiving a return shipping label via email to send your items back to us. If you decide to use our prepaid label, a $5.00 fee will be deducted from your refund total at the time of processing.

Refunds will be initiated and issued within 7-10 business days of receiving the returned items. This does not include bank processing time. Please allow for longer processing times around holidays. Refunds will be issued only on items that were returned within the 10 day return period. 

International returns - We accept international order returns within 10 days. All shipments should be sent using a trackable courier ex. UPS, FedEx, DHL. International customers are responsible for their own shipping costs.   

Damaged Items

If you receive an item that is damaged, defective, or is not the item you ordered, please save the box and all of the packing material and contact us at hello@handmadebaubles.com within 48 hours.
PAYMENT POLICY
We accept orders through our website's online shopping cart system. Payment methods accepted are VISA, MasterCard, American Express and Paypal. 

 

For questions about your order or product information, email us at hello@handmadebaubles.com between 8 am - 5 pm EST, Monday through Friday. We will do our best to promptly respond to all inquiries within 24 hrs.

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